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braden
Joined: 15 Jan 2006 Posts: 196
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Posted: 09/22/07 - 04:18 Post subject: |
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| Hello. Few days earlier, I have removed some kind of infected lockx.exe file. Today, I have scanned my system with the Norton System works and it found the new threat. Some kind of xz.bat Trojan. But, the file is non-deletable. Norton reports a bad file, but it just cannot be removed from the system by Norton. What am I supposed to do about this? Thanks in advance. |
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portie
Joined: 30 Jan 2006 Posts: 212
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Posted: 10/02/07 - 03:59 Post subject: |
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| Hello. Very usual thing with the Norton and his bugs. Anyway, write down a path where the Norton has founded a infected file. Than, enter the safe mode. Hold F8 key while your computer boots-up and select the safe mode from the list. First choice I think. When there locate the file by your self and delete it manually. Hold SHIFT+DELETE. Reboot the system and perform the scan again. This should do. |
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