large email cannot be received

erich · Joined: 29 Mar 2007 Posts: 70

Hello! I have a very strange problem. My friend sent me e-mail and I know that this e-mail has large attachment, but I am not able to receive it. My Outlook Express shows that trying to receive message, but cannot receive it. Please tell me what to do. I have never had problem like this before. Thank you!

ignacio · Joined: 20 Jan 2007 Posts: 20

Hello! Some internet service providers do not allow sending and receiving e-mails bigger than 2 MB. I assume that your internet service provider is one of mentioned. Anyway, to receive this e-mail message do following: I am guessing that you also have web mail of mentioned account; so, go to internet and access account. From there download attachment to your computer and read following text and delete message. That’s it.

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large email cannot be received

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