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Apr 25, 2008
Solution for “Enter Network Password” problem in Outlook
by windshell|
You probably had this annoying problem more than once. This article shows few useful steps how to get rid of “Enter Network Password” prompt each time you’re connected to the Outlook. When you run Outlook Express using Windows XP and connect to your Internet Service Provider (ISP) to retrieve e-mail messages from a Post Office Protocol (POP) server, your password is not retained even though you have chosen to save it. Possible cause for this problem could be if the registry contains incorrect information for the Protected Storage System Provider registry subkey for your account. Problem Resolution To solve this problem you have to follow few steps that have been shown as efficient in many cases. To save your password you must back up your registry first, then remove the user account information, and then re-enter your password. Be aware that only members of the Administrators group on the local computer can make these changes, so you first must have Administrator’s permissions. To check that in Windows XP, you must check Users Control Panel. If you’re not listed as an Administrator, someone with Administrator rights will have to add you to the Administrators group first. Also be aware that if you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. You use Registry Editor at your own risk. The best thing before editing is to backup your registry. 1. Backup the Registry In Windows XP you have to do following:
2. Remove the User Account Information You have to quit all programs.
The user subkey folder looks similar to the following example: S-1-5-21-124525095-708259637-1543119021-16701 * Note that for every identity that you have, there may be a subkey under the Protected Storage System Provider key. To resolve this issue in all of your identities, you must delete all of the user subkeys folders under the Protected Storage System Provider key. On the Registry menu, click Exit, and then restart your computer. 3. Re-Enter Your Password Start Outlook Express If you receive a login error, close the dialog box and proceed.
* Note that if there is more than one user on Windows XP and those users are having password retention problems, re-enter the password, and then click to select the Remember Password check box for those profiles. Each user may need to log on for their password to be retained. |
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