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Kaspersky Anti-Virus update problem

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averill



Joined: 11 Jul 2004
Posts: 209
PostPosted: 08/06/07 - 05:48    Post subject: Reply with quote
Hello people. I am using Kaspersky Antivirus since the version 3.0. I never had any bad experiences with this software until today. I am using version 6 now, and while I was updating the database, the whole antivirus system crashed at the end and the database was not updated at all! I have tried several times to do the same thing but, without any success. Any help or lead to solution should welcome. Thanks in advance.
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davide



Joined: 06 Jan 2007
Posts: 181
PostPosted: 09/13/07 - 23:17    Post subject: Reply with quote
Hi. Well, you are not the first one. Kaspersky knows about the problem for a long time about your version. There is a method for resolving this. First you need to disable self-defense or entitle defense, depends on a version you are using. After that, download their CleanupUpdCfg.zip from their support web page, unpack it and install the CleanupUpdCfg.exe. When the installation finishes, update the program and turn self-defense on. Enjoy.
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