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HP Printer issue in Vista


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fields



Joined: 04 Jul 2004
Posts: 78



PostPosted: 10/08/07 - 06:04    Post subject: Reply with quote

Hello! I have upgraded my Windows XP professional with Service Pack 2 and all patches installed to Vista. In my home network I have one more computer which is running XP. I, also, have HP Officejet 6310 All-in-One printer and I cannot print documents from Vista computer, but from XP computer everything is just fine. What to do?
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salmon



Joined: 10 Nov 2004
Posts: 67



PostPosted: 11/12/07 - 02:13    Post subject: Reply with quote

Hello! You are missing drivers for this printer in Vista. So, I suggest you to try to find on the internet Vista drivers for it. But, if you cannot find them, then you can use XP drivers for it. So, boot CD and do not let auto play. Insteads that find autoran.exe file, right click on it and set XP compatibility mode.
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