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HP8870 crashes


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abbott



Joined: 18 Oct 2005
Posts: 73



PostPosted: 12/05/07 - 11:43    Post subject: Reply with quote

I need some help with my HP8870 driver. I downloaded the updated drivers from the Internet. The file was compressed in ZIP format. I have Microsoft Windows XP installed on my computer for a long time and everything works fine until now. However, when I try to open downloaded file and install it I get an error message and my HP8870 crashes. I do not know what is wrong. Can anybody help me?
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christophe



Joined: 09 Nov 2004
Posts: 98



PostPosted: 01/04/08 - 04:00    Post subject: Reply with quote

There are several reasons that could cause problem like yours. First, it could be an error in the process of downloading and your ZIP file might be damaged. You could try to download it one more time and than try to open it again. Second, you might not have a proper version of operating system installed on your computer. Your version of drivers could be for some other operating system like Windows 98. In that case, you have to find and download a proper version for your operating system. Third reason for your problem could be that your program may need some service pack or add-ons. If that is your problem, you need to find out what are those things, download and install them.
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