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baxy
Joined: 28 Aug 2003
Posts: 204
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 Posted: 07/06/07 - 07:28 Post subject: |
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I installed Office 2003 and now when I start Word I get the message
Faulting application winword.exe, version 10.0.6612.0, faulting module
winword.exe, version 10.0.6612.0, fault address 0x000f15b2 . I had Office Xp installed earlier and everything worked fine. I used all the applications including Word for about 2 months then I realized that Office 2003 is much better. So I decided to go back and install Office 2003 again. Do I need to reinstall whole Windows again or there is some other way to solve my problem?
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jud
Joined: 08 Feb 2007
Posts: 221
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| Posted: 08/04/07 - 22:11 Post subject: |
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You should wait a little before reinstalling your windows, although reinstalling a Win is not a bad idea from time to time. But first lets try to make it work in some other way.
Ok, problem seems obvious to me, you probably didnt reinstalled Office Xp properly so now he is making big problems. And first of all dont blame your self for that cause properly reinstalling Office Xp is not as easy as it looks. You must also manually clean registry entries and some temporary files. If you had some addins also you need to clean them and dont forget your startup folder. There is also one file called normal.dot where Word is storing a blank page for the beginning of your document. This file is located at C:\Documents and Settings\profile\Application Data\Microsoft\Templates.
This file can sometimes ge corrupted and become enormously big. Usually its just 27kb big, but if its bigger then you know its corrupted. Now reinstall Office 2003 and it should work fine.
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