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Cannot download any email attachments


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roosevelt



Joined: 25 Jul 2004
Posts: 198



PostPosted: 02/13/08 - 11:11    Post subject: Reply with quote

Hello! I am running Windows XP Professional operating system with Service Pack 2 installed and Microsoft Office 2002. My default e-mail client is Outlook 2002 (as you may guess). Anyway, today I have got some e-mails with attachments, but these attachments are blocked and I cannot open or download them. Can you explain me why?
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loy



Joined: 07 Mar 2005
Posts: 221



PostPosted: 03/11/08 - 00:44    Post subject: Reply with quote

Hello! I can tell you that you have very good antivirus software. I can bet that those attachments are infected with some malware. Your antivirus recognized that and that is why you are not able to open them. So, I suggest you to delete those messages from your hard drive. Hope this helps you!
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