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Cable Modem and Networking problems


H-Desk.com Forum Index -> General Networking Issues

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baldwin



Joined: 17 Jan 2006
Posts: 189



PostPosted: 12/09/07 - 07:50    Post subject: Reply with quote

Hello! I have cable internet connection and small home LAN. Few days ago my router died, so, this morning I put my new router and properly configured it, but I have not access to the internet. Please, tell me what I have to do to access internet. I am sure that I have done everything properly!
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ganny



Joined: 16 Mar 2006
Posts: 24



PostPosted: 01/19/08 - 01:26    Post subject: Reply with quote

Hello! Well, I assume that you did not contact your Internet Service Provider technical support to let them that you have changed router. I am telling you this because MAC address is changed and your IP address is connected to your old MAC address and that is why you cannot access to internet. So, you need to inform Internet Service Provider technical support about new router and new MAC address.
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H-Desk.com Forum Index -> General Networking Issues

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