Broadband connection problem

marcello · Joined: 20 Oct 2005 Posts: 108

Hello! I am using cable internet. I have bought one more computer and I have networked my computers through D-Link router. I have connected D-Link router to my cable modem and since then I have not internet connection at all. Please, tell me what I should to do to fix this problem. Thank you very much!

hube · Joined: 15 Mar 2005 Posts: 201

Hello! Well, I suggest you first to turn off your cable modem for about an hour because that is time which cable modem needs to loose previous MAC address (MAC of your networks card). After that, turn it on. Should be everything OK now, but if it is not, call ISP technical support and tell them that you have changed device. They will write new MAC address and your problem will be solved.

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Broadband connection problem

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