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AV deleted a file without cosulting me


H-Desk.com Forum Index -> AntiVirus Software

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tuckie



Joined: 19 May 2006
Posts: 61



PostPosted: 10/11/07 - 04:51    Post subject: Reply with quote

I can’t believe this could have happened to me! I had a very important file in my documents and this antivirus software I’ve been using for a while deleted it without consulting me! That is outrageous and I don’t know what to do. I’d like to retrieve the file if possible and prevent this to happen again. Anything I can do?
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jasen



Joined: 28 May 2006
Posts: 73



PostPosted: 11/22/07 - 23:41    Post subject: Reply with quote

Well, there is something you can do, at least when it comes to protecting your files in future. Read Help section of that antivirus you’re using and learn how to set it to always ask before performing any operation. It’s not a complicated setting procedure. You’ve probably done something wrong while you’ve been configuring this software and it’s set to delete any suspicious file diagnosed with a potentially dangerous virus. As for the already deleted file, I don’t know whether there is a way to get it back, though I know that there is software used for retrieving files from deleted partitions. It’s called something like file recovery and I think you can bring your PC to a service and ask them to do it for you.
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H-Desk.com Forum Index -> AntiVirus Software

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